If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted.
If you haven’t received a refund yet, first check your bank account again. Your adjusted refund will then be processed, and a credit will automatically be applied to your credit card or original method of payment within 14 days.
#Vox pb10 full
If your refund is approved, then we will refund you the full purchase amount minus any shipping expenses we had to endure (even if free shipping was initially given) as well as a 15% restocking fee. We will also notify you of the approval or rejection of your refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. These cases usually result in 15% restocking fee, but the exact amount of refund is up to Open Chord Music Shop's discretion. There are certain situations where only partial refunds are granted (if applicable)Īny item NOT in its original condition, is damaged or missing parts for reasons not due to our error, or any item that is return request that is more than 48 hours after delivery. To complete your return, we require a receipt or proof of purchase. It must also be in the original packaging with all original parts and components. To be eligible for a return, your item must be in the exact same condition that you received it. If 48 hours has gone by since package was delivered, unfortunately, any chance for a full refund or exchange is completely void. Our policy lasts 48 hours after product delivery. If customers are not happy with their purchase, we allow our customers to return the purchased product in MOST cases (NOT ALL PRODUCTS ARE ELIGIBLE FOR RETURN - SEE BELOW WHAT ITEMS ARE NON-REFUNDABLE).
#Vox pb10 trial
So, once a product is purchased, we give our customers a 48 Hour trial period to decide if they are happy with the purchase. Open Chord Music Shop's primary goal is to give our customers the best possible shopping experience and to be 100 percent satisfied with their purchase.
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